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Enterprise Service Desk

Managing an enterprise service desk to deliver excellence takes an immense amount of collaboration between us and the client
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C-Level Support
  • Digital Transformation
  • CIO as a Service
  • Analytics & Insights
  • Project Management
  • Start Up Support
  • DevOps
  • Dev Support
MSP
  • Enterprise Service Desk
  • Infrastructure Management
  • Managed Monitoring
  • Business Continuity
  • Insourced Team
  • Managed Cyber
  • Prime Services
Cloud
  • AWS Strategy
  • AWS Well-Architected Review
  • Azure Strategy
  • Multi-Cloud
  • Containerisation
  • Serverless Specialist
  • Hybrid Architecture
Governance
  • Governance Framework
  • Security Governance
  • ROI & TCO Management
  • Compliance & Auditing
Workforce Optimisation
  • Remote Working
  • Bring Your Own Device
  • Collaboration & Process
Cyber Security
  • Penetration Testing
  • Cyber Audit
  • Cyber Governance
  • Forensics
  • Social Training
  • Security as a Service (SOC)
Artificial Intelligence
  • Sentiment Analysis
  • Pattern Analysis
  • Data Priming & Preparation
  • Cyber AI
  • Robotic Process Automation
  • AI Platform Management
3Gi’s unique service desk approach allows us to give a “white-gloves” service where it is needed most
 

This ensures that our clients enjoy fast and exemplary service.

Our Service Desk team is the training ground for our engineers to progress their careers to be Software Developers, Cloud Architects and Cyber Security professionals. We believe this is why we achieve such a high NPS from our clients, often referencing the “Can Do” attitude from our Service Desk teams. 

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Enterprise Service Desk 6
Enterprise Service Desk
Evaluate your current Partnership with our MSP Consultancy Session
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Service Design and improvement strategy
Monitoring
Monitoring and proactive management solutions
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NOC and SOC capabilities
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Risk and Governance Feedback Loops
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Constructing the right team to deliver the right tech
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Enable agile change and innovation
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Gold Partner
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Advanced Partner
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Cyber Partner

Book a consultancy session

To either discuss any requirements you have or let us run you through how we manage our Enterprise Service Desk, including sharing with you templates and guides we have on the subject.

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Some feedback on
Recent Consultancy Sessions
"

3Gi consulted, designed, and migrated our entire operation to Azure. This has brought stability to our business and removed technology barriers that were often getting in the way of developing our business strategies

Warren Cann
Warren Cann

Investment Director, Buckland Capital.

"

The 3Gi Team have contributed wonderfully to our ongoing obsession with Digital Transformation

Bernie
Bernie Thurston

Ultumus CEO

"

The approach from 3Gi has been professional from the start with a full implementation plan. The response has been fantastic and more importantly, the transition has gone smoothly for my operations team

John Davidson
John Davidson

Owner, Chiltern Cold Storage Group.

"

I have been working with 3Gi for many years now and they have consistently delivered exceptional service

Steve Farrow
Steve Farrow

Finance Director, HEB

"

The whole digital transformation experience with 3Gi was outstanding, 10 out of 10

Rupert Verdi
Rupert Verdi

Co-Founder, Keatons Estate Agency

Book a consultancy session
 

To either discuss any requirements you have or let us run you through how we manage our Enterprise Service Desk, including sharing any templates and guides we have on the subject.
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A Digital Transformation Company.

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